FAQ

1) How secure is my personal information? Will you share it with a third party or Government?

Ans. Your personal information is completely safe and secured. We store your information to keep a record of your order and provide the best services. We make sure that we only use information for the purpose it has been shared with us.

2) What payment methods do you accept?

Ans. We accept payments through PayPal and Debit/credit Card.

3) How secure is your payment system?

Ans. You can enjoy safe and trusted shopping at Royals Bear. Your security is our top priority and we use every possible way to make this experience safe and secure.

4) How do I change/cancel the ordered service?

Ans. You can cancel your order after you receive confirmation call.

5) Is there any refund policy if I cancel the order?  If so, how long do customers need to contact you?

Ans. Online payments will not be refunded in any case but if any damaged product is delivered from our side then we will be liable to compensate.

6) How do I complain for poor services and how long will it take to resolve?

Ans. You can submit your complaint about the inconvenience you have faced through Contact us page.

Need Help? Contact us